Hi
Hubby uses the 2nd email account and can't access it. Tried all the things on the help section but because it sends recovery to his email which he can't access, there seems to be no way to do it.
Can anyone help?
Bee1
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email password incorrect on second email address and no way of resetting
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TalkTalk Mail Plus
Following a recent change of broadband provider I have now had to sign up for TalkTalk Mail Plus so myself and the family can access our emails on our android devices etc. I completed the sign up yesterday but have had no confirmation and still cannot access our emails on devices - how long should this take please as I am concerned important emails could be missed as I can't access a PC all the time. Thanks
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Access to legacy email - Lineone
I am trying to gain access to an old Lineone email address. It is the only email associated with a Facebook account which we need to gain access and remove the account from the Facebook site. Can anyone help me and let me know whether this is possible? I have seen several different opinions online.
Thanks
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Not receiving Amazon emails
My email account has been hacked. Changed the password and checked filters and forward settings and all ok. I have tried resetting my Amazon password but I'm not receiving their reset email. Help please
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Mail Password reset problem
I'm trying to resurrect an email account that I set up some time ago but I've forgotten the password. When I try to reset the password the only option is by email to the account that I'm trying to access. The online instructions then point me to logging on to my account and resetting it from there but all I can find there is the option to change the password, for which I need to know the existing password. Any suggestions anyone?
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Problem of Never Receiving a Specific Email at my Main Toucansurf Email Address
The usual email address I use for day-to-day stuff is an old legacy one (x@toucansurf.com). I also have secondary accounts with ymail and gmail. A particular booking confirmation email sent by a hotel has never got through to the toucan address despite several retries. However, by sending it to the ymail address, it gets through. So I tried forwarding the message from ymail to both toucan and gmail. It arrived at the gmail address but still not toucan. Ditto if I then forward it from gmail to toucan. A quick test email from both gmail and ymail accounts to the toucan address works. Hence there seems to be something in the hotel's original email or email address that the toucan servers are unhappy with and block it totally (without generating any undeliverable type messages back to the sender).
The offending email message contains two PDFs, several JPGs and a PNG, all of which can be opened successfully for viewing from the ymail account. Now I use MS Outlook to download and clear messages from the toucan email server but I can't see this being the problem since the message does not show up if I access toucan webmail instead. Also, I sent a quick test email from the toucan account to the hotel's reception email address. This arrived with them but their short confirmation back to me did not.
Is the mail is being caught by some spam filter before it ever gets to my inbox? The old toucan/pipex email system is quite basic now by modern standards and TalkTalk have been promising for ages to bring their legacy domains up to the same level as their later talktalk.net accounts but this seems stalled. There is no spam folder visible in the toucan webmail display and no obvious way to control filtering or create a whitelist. Oddly the hotel's marketing information to multiple addresses gets through just fine - it's the ones from hotel reception to just me that seem to be blocked.
What does concern me is that this may have happened before with an invoice from a different company but I have no way of knowing that certain emails are being blocked. All advice gratefully received.
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Reset Email Password
I am unable to reset my primary talktalk email account password (as the link is sent to the account I cannot access). I have been unable to access this for some time now and would appreciate it if this could be escalated.
Thank you
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Can't access tiscali email from childhood
Hi, if anyone could help that would be great.
I've recently been told that an old Facebook account registered to my childhood tiscali account is still active. I would like to shut it down, but I don't remember the password. I've tried to recover it but I didn't leave any other details. Does anyone know how I can access this email?
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TopCashBack = feeling scammed
Please can you help, Top Cashback are stating that it is your incompetence as the reason money is not filtering through to the customer. I asked them if they were keeping the commission but they stated that no, they were not given any commission but TalkTalk were painfully slow paying up! I signed up in September via topcashback and am still waiting for payment. I kept my side of the deal signed up for 18 months paid 10 months bills already. Talktalk could at least honour their side and send my £110 to topshback to forward on. Although I am very happy with the price and service from TalkTalk, I will certainly think twice about renewing my contract as I feel scammed by both firms.
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Outlook doesn't recognise my talk talk email address
My outlook stopped sending emails when I changed my password so I deleted the account so I could start from scratch. But when I tried to set it up again, I get a message from microsoft saying that 'This username may be incorrect... contact your admin'. Why isn't outlook accepting my talk talk email address?
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MyAccount log in details take me to wrong package account
I have recently signed up to TalkTalk Mail Plus and have an account number for this, but when I try to log in to My Account it takes me to the account that related to my (now disconnected) broadband and phone information. This means I cannot manage the email addresses to be covered by the Mail Plus subscription. How do I change the account details the log in refers to (as it is the same email address), or can the 2 be merged?
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hopelessly bad comms from talktalk again, you just cant get it right can you?
open up the email,
not one mention of the voucher or how to claim it,
only mentioned in the email sub heading,
what is the big issue with you guys at talktalk, surely this is just basic stuff !?
this is so typical of poor service and poor communications
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dsl.pipex.com email problem
Hi I still use an old dsl.pipex.com email address with all of my contacts and these are directed to my gmail account. From 30th March I haven't received any emails that have been sent to this pipex address.
I cannot reset the password as this process involves sending a link to the email address - which I am not receiving.
Can someone please reset my password and / or confirm how to resolve the problem with pipex emails not being received?
Many Thanks
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error tt607 +608
I cannot send any emails this morning, I get error code tt 607each time. it was working perfectly to this sender yesterday.
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Problems accessing additional Tiscali email addresses
Hi
I spoke to TalkTalk chat tech support over a week ago and it was supposed to be escalated to someone to help with the password reset.
I was supposed to hear from them within 72H, but didn’t.
Can an OCE please help out in getting this sorted?
Thanks in advance.
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Thunderbird Slow Copying Messages to Sent Folder
Over the last week or so my local email client, Thunderbird, has been very slow on copying a sent email message into the sent folder. After pressing "Send" the dialog box about "copying message to sent folder" was hanging about on screen for several seconds or longer. I have noticed this before, but it got so irritating today that I decided to try to do something about it.
After a bit off searching I found a suggestion to change the "Maximum number of server connections to cache" to 1. I did that, changing the setting from 5 to 1, and it seems to have completely solved the problem. There might be a downside to doing this but I don't know what it is; Thunderbird seems to be faster and more responsive if anything.
On Thunderbird this setting is found under Tools -> Account settings -> Server Settings -> Advanced.
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email domain .talktalk not supported
Hi everybody, I need some clarification if possible, I recently had a problem with my XXXXX@talktalk.net email, when I logged in, I found the account had been blocked and I couldnt reset it with the password reset app, so in complete frustration I deleted the account and set up a new one, which is working well. I really wanted to get my old email account up and running as well, if possible. So went on to the chat help, and was told that it would have to be passed on to the back office guys, as the operator put it. I did get a response from the back office guys with a passcode to reset my account, but unfortunately this was no use, because I had deleted the account. I thought oh well not to worry I will just have to transfer everything that uses my old email address onto my new one, which I have done and everything seems fine. I went onto the help chat once again to query something, and the operator told me that talktalk no longer supports the
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i'd like change the password on my onetel email address please
how do i do this please?
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Brighton and Hove Albion Football Club
Hi
I am not able to receive e-mails from Brighton and Hove Albion Football Club.
I have been advised by them that there is an issue with talk talk not allowing their e-mails to come through. They have advised me to contact yourselves to sort this out.
Could you please look into this urgently as I am missing some very important e-mails.
Thanks
Chris Demetriades
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Regaining Access to (very) old Tiscali Account
Hi,
Many MANY years ago my parents set me up with a Tiscali email account as my first email. I recently came across the address name and was wondering what (if any) hope there would be of trying to regain access to this email address. I have not attempted to access this for many years and am aware it may well have been permanently deleted but if regaining access is still possible I'd be happy to go through personal details with helpdesk as required.
Thanks for any help.
Craig A
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