Having bought an Android smartphone recently, I have been looking for information on the settings needed to access my accounts on the phone. The TalkTalk help pages give this information and I noticed a warning there that might explain why I have never had success using MS Outlook on my laptop to send messages via my Toucansurf addresses when away from home. It says:
Unfortunately if you’re not connected to a TalkTalk Internet connection it’s not possible to access your email account on a device such as a laptop, smartphone or tablet. Access via third party networks such as other broadband and mobile providers is not possible. Top Tip: Why not create an .net email address which allows access via a mobile device?
This is not stricly accurate as I can download messages, just not send any unless I use webmail. It is also not helpful since getting a talktalk.net address would defeat the whole object of sending/receiving emails from an address that all my friends know. If I wanted to do this I would go the Gmail or Ymail route!
Anyway, is there a way to get round this before I go to the effort of setting up the phone's mail app, only to find I can't send anything from name@toucansurf.com? I was planning to use IMAP settings as they do not clear emails from the server; and leave my desktop PC using POP3 so as to have one machine that does clear the server after download.
I also notice that the TT help page gives firstname.lastname@homecall.co.uk as the username format to use, whereas my machines all use name@toucansurf.com. So what should I use in future since my email addresses are not in the form of firstname.lastname? For example, one address is similar to fbloggs@toucansurf.com and another fabloggs@toucansurf.com.
All answers gratefully received.