I have been a customer since the Pipex days but I haven't used the main email address for years. I tried logging in with the proper address and the alias but neither work. I'm fairly certain I have the correct password because this was never changed from what Pipex gave me.
An account was originally set up on TalkTalk using this email address along with the same password, however I can't log in to this neither.
If I try to reset the password it says it has sent a link to the email address, which isn't very helpful when I can't get in to it.
What can I do to change the password or get back in to the account?