Hello all ....
I am trying to help a friend who has a new windows 10 machine. She has a @talktalk.net email account which although works perfectly via Webmail (proving her log in details are correct) but will not work through Windows 10 mail app, Windows Live Mail 2012 or Thunderbird. We have followed the procedure setting this up but to no avail, it always fails on userename or password. As I said, webmail is perfect so we haven't got that wrong.
On the webmail page is the AIM logo so I was wondering whether this is an old webmail only account (was there ever such a thing?). In the settings on the webmail page there are no options to enable POP or IMAP forwarding which does make me wonder.
Has anyone any commenst on this please?
Thanks
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Joy