paulhdudley wrote:My wife has had the same problem with Cisco for several weeks. It is driving her mad and wasting hours of her time. We have tried approaching Cisco but they were totally unhelpful. Surely this is a simple thing which TT could deal with to cut out any email with Cisco on it.
Other, more professional, outfits do have spam filters. Presumably TT do not have one because of the commercial pressure on them to allow any old rubbish to make its way to our screens. We are thinking that we can't carry on using the TT email system as it is not fit for purpose.
Why do you think the spam has come from Cisco ?
The spammer(s) has set up their systems to use the Cisco name in the run for the "From" address, and hence that's how it appears. Cisco obviously can't do anything about it, TT can't just put in filters to block Cisco as it would affect genuine emails from actually them. ISP level anti-spam filters are just not the same as local personal ones.
Unfortunately this is what spammers do.
Eventually the TT anti-spam filters should catch up to block them, but only based on spam signatures learnt by the system.
Each ISP seems to have their own batch of different spam, causing users all sorts of pain etc.