Hello,
Since the new webmail platform arrived I seem to have had lots of different problems. I am using a Mac running 10.6.2 and Firefox, both worked fine on the old webmail system.
The problems are as follows:
Log in: This sometimes works first time but quite often says my email or password are incorrect when I know they are right. Eventually, it will log in after 3 or 4 attempts.
Slow loading: Once I get logged in the email window can be very slow loading, 2-3 minutes.
Window: The interface window is very small and only shows the last 10 emails, if I drag the window down I still only have 15 emails visible. The columns are also very narrow and seem to be fixed. Some message titles are cut off by the column width.
Delete or Spam: Sometimes if I delete or spam a message nothing happens unless I refresh the window.
Back Page: If I go back through the pages to older emails sometimes it won't move from page 1 unless I refresh again.
Sent Emails: My sent emails folder shows as (0) emails, but when I go into sent emails, there are emails there.
I have other email account which are running with no issues, all these problems seem to be with talktalk. Is there anything I need to change or reset to get it working properly again, or can I revert to the old webmail system?
Thanks for any advice,
Rob