We have suddenly had problems on a laptop where we have two users and both of us have the same problem. On that computer we are using Microsoft Office Outlook 2010 and starting this up is not a problem. However, as soon as send / receive operates, the MS program shuts down within seconds. If I shut down access to the internet the program stays open but as soon as internet access is allowed the MS Outlook programme closes down.
By testing in various ways I am clear that emails can be sent and received but unless working off line it is not possible to see these as it shuts down too quickly.
I have tried everything I know, including removing and reloading from disk, the whole of MS Office 2010 and keep getting the same problem.
We use a desktop with MS Outlook 2016 in use and that i working fine, Webmail seems to be working (on both computers) but I do not like using it, and our telephones still seem to be O.K.
Overall, all I can think of is that somehow TALKTALK have changed something specific to Outlook 2010 and before I invest in another later package or get professional help, is this (rather like the sub-postmasters and Horizon) only my problem or have others experienced similar?